![]() ![]() Choose the reason for No Sale by tapping the correct selection.With the account visit completed, Tap Finish Stop.While in the store, choose the customer from the list.With the account visit completed tap Finish Stop to return to the Main Menu.Tap the Finalize-Arrow POST INVOICE(S) icon to complete the return transaction.After reviewing the summary, Tap the Finalize-Arrow CONTINUE icon to continue.Repeat the process for each return product, then Tap the Finalize-Arrow FINALIZE INVOICE icon to continue.Select the Product and Qty to be returned.A Pop Up Menu of Reasons is displayed - select the correct reason - BUYBACK.Tap the Continue button to complete the invoice, it will bring you back to the Service Account screenįollow these steps to account for products that are out of code, damaged, or bought back with servicing an account.The invoice is displayed for printing or sharing, print copies of your invoice.Sign in the signature box and press Finalize-Arrow CONTINUE.You will see the green checkmark in All Accounts that indicates you have completed the invoice for the customer.The invoice is displayed for printing or sharing.When prompted to Perform DEX, select No.Tap the Finalize-Arrow POST INVOICE(S) icon.When completed you will see the green checkmark in the right caption that indicates you have completed the invoice for the customer.With the send completed Tap the Receive button to receive invoice DEX confirmation data from the store.Tap the Send button to transmit the invoice DEX data to the store.Tap the Back-Arrow Settings icon to return to the DEX Maintenance screen.You may select the Ellipsis/Menu Dots icon followed by Settings to review the DEX settings ![]()
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